ORDER INFORMATION

Only credit card (one-time payment) is accepted.
We accept Visa, Mastercard, American Express, JCB, Diners Club, Discover.

Free shipping

• Only for delivery to Okinawa, there will be an additional $7 per item.
• The price includes all taxes, packaging charges, etc.

*Depending on your credit card company, a foreign transaction fee may be charged. For details, please contact your credit card company.

Delivery within Japan.

• Regular products: Delivered in 7 to 10 days in order of receipt.
• Pre-ordered items: Delivered in season according to the order received.

*Delivery on your desired date may not be possible due to Golden Week, Obon, holiday seasons, import customs clearance, quarantine, shipping location, transportation, etc. Additionally, some products may not be delivered to some areas. Thank you for your understanding.

*Even for the same product, the order of delivery may vary depending on the product type and content.
*Potted plants will be shipped within 10 days.

After you apply, we will send the delivery number to your registered email address in advance so that you can check the delivery status yourself.

Yamato Transport
▶ Click here for package inquiries
▶ Click here for delivery delay status

• As a general rule, we do not accept returns.
• We pay close attention to quality, but if there is a defect in the product, we will take responsibility for dealing with it. Please contact us within 3 business days after receiving the product. After confirming the return, we will exchange it.

*In cases where we can confirm 2/3 or more of the contents.
*Please note that we cannot accept returns due to personal preference.

We do not accept product changes or cancellations after application.

• Depending on the crop, the production area, variety, brand, application deadline, and delivery schedule may change, or your application may be refused.
• The color and shape of the product package may differ.
• If a product is discontinued due to various reasons after your application has been submitted, we will provide you with a replacement product.
• The law applicable to this transaction is Japanese law.